Demand Driven Optimization is a comprehensive solution allowing gaming and hospitality properties to optimize demand volume forecasting, demand staffing and demand scheduling. Its ability to achieve automated workforce demand scheduling by matching employees available with property demand will extend cost control, enhance customer services and improve customer loyalty.
The Borgata: Wanting to revitalize Atlantic City with a breakthrough hotel casino spa offering, a Boyd Gaming partnership conceptualized The Borgata. Founders of this unique casino experience charged their managers to find quality solutions in the market place that fit the innovative spirit of their venture. The managers in IT, looking for a Time and Attendance and a Scheduling solution, decided on Cetec Automation’s TOS solution. The opportunity that the IT managers provided, however, required Cetec to expand the features in their solution and led to the development of a turnkey Demand Initiated Scheduling module that met every one of the innovative requirements The Borgata IT team laid out. The Borgata Hotel Casino and Spa chose Cetec and its TOS solution based on the quality of the product, the well suited fit of the product within the innovative environment, the support offered by Cetec’s competent and knowledgeable staff, but more importantly because Cetec provided adaptability in their solution that could grow with the Borgata’s unique and demanding requirements.
Wynn Las Vegas Resort and Country Club is an AAA five diamond and five-star casino resort located on the Las Vegas strip in Las Vegas. The US$2.8 billion resort is named after casino developer Steve Wynn and is the flagship property of Wynn Resorts. The resort covers 215 acres. Wynn Las Vegas is currently the tallest completed building in the Las Vegas area, towering 48 stories over the Strip.
Casino Arizona Properties located in Scottsdale and Indian Bend Arizona selected he Cetec TOS Tips Management & Compliance (TMC) System to manage Tips reporting, distribution, proration and allocation for employees located in Food & Beverage, Slots, Poker and Table Games departments. The system fully complies with Gaming Industry Tip Compliance Agreement (GITCA ). Casinos in both properties include 2032 slots and 93 table games, 46 Poker table s and 6 restaurants in a total of 130,000 square feet space
